A nested semi-open queuing network model for analyzing dine-in restaurant performance

The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants

Kisang Ryu, SooCheong Shawn Jang · Journal of Hospitality & Tourism Research · 2007 · 634 citations

Management, Hospitality Management, Psychology +14

New or repeat customers: How does physical environment influence their restaurant experience?

Kisang Ryu, Heesup Han · International Journal of Hospitality Management · 2011 · 438 citations

Management, Hospitality Management, Built Environment +13

DINESCAPE: A Scale for Customers' Perception of Dining Environments

Kisang Ryu, SooCheong Jang · Journal of Foodservice Business Research · 2008 · 366 citations

Management, Hospitality Management, Marketing +12

Service quality in restaurant operations in China: Decision- and experiential-oriented perspectives

Irene Hau‐Siu Chow, Victor P. Lau, Thamis Wing-chun Lo et al. · International Journal of Hospitality Management · 2006 · 305 citations

Management, Hospitality Management, Operations Management +15

Performance analysis and design trade-offs in warehouses with autonomous vehicle technology

Debjit Roy, Ananth Krishnamurthy, Sunderesh S. Heragu et al. · IIE Transactions · 2012 · 134 citations

Computing, Autonomous Systems, Systems Engineering +15