Marriott International (Canada)

SATISFACTION, CITIZENSHIP BEHAVIORS, AND PERFORMANCE IN WORK UNITS: A META-ANALYSIS OF COLLECTIVE CONSTRUCT RELATIONS

Daniel S. Whitman, David La Rooy, Chockalingam Viswesvaran · Personnel Psychology · 2010 · 377 citations

Customer Satisfaction, Job Performance, Human Resource Management +19

Testing the Second-Order Factor Structure and Measurement Equivalence of the Wong and Law Emotional Intelligence Scale Across Gender and Ethnicity

Daniel S. Whitman, David La Rooy, Chockalingam Viswesvaran et al. · Educational and Psychological Measurement · 2009 · 65 citations

Behavioral Sciences, Affective Variable, Measurement Equivalence +12

Effects of Automobile Commute Characteristics on Affect and Job Candidate Evaluations

David La Rooy · Environment and Behavior · 2006 · 37 citations

Behavioral Decision Making, Affective Variable, Automobile Commute Characteristics +18

An exploratory investigation of consumer decision making for selected professional and nonprofessional services

Richard Ettenson, Kathryn Turner · Journal of Services Marketing · 1997 · 35 citations

Customer Experience, Customer Satisfaction, Family Medicine +20

Social Business by Design: Transformative Social Media Strategies for the Connected Company

Mark Boccia · Performance Improvement Journal · 2013 · 29 citations

Media Innovation, Social Practice, Social Work +20