Saint Francis University

Importance–performance analysis in tourism: A framework for researchers

Ivan Ka Wai Lai, Michael Hitchcock · Tourism Management · 2014 · 286 citations

Tourism Performance, Importance–performance Analysis, Business +2

Electrospun Janus nanofibers loaded with a drug and inorganic nanoparticles as an effective antibacterial wound dressing

Jinke Yang, Ke Wang, Deng‐Guang Yu et al. · Materials Science and Engineering C · 2020 · 280 citations

Nanofiber, Nanomedicine, Engineering +6

Mental Health Impacts of the COVID-19 Pandemic on International University Students, Related Stressors, and Coping Strategies

Agnes Yuen Kwan Lai, Letitia Lee, Man Ping Wang et al. · Frontiers in Psychiatry · 2020 · 229 citations · Full text

Creating immersive and parasocial live shopping experience for viewers: the role of streamers' interactional communication style

Junyun Liao, Keyi Chen, Jun Qi et al. · Journal of Research in Interactive Marketing · 2022 · 197 citations

Customer Satisfaction, Purpose Live, Consumer Research +19

The Roles of Value, Satisfaction, and Commitment in the Effect of Service Quality on Customer Loyalty in Hong Kong–Style Tea Restaurants

Ivan Ka Wai Lai · Cornell Hospitality Quarterly · 2014 · 164 citations

Customer Satisfaction, Consumer Research, Service Quality +16