Concepedia

Visitor Experience Quality

Visitor Experience Quality is a construct within visitor experience management that denotes the degree to which a visitor’s cognitive, emotional, and sensory perceptions of an interaction with a site, service, or event meet or exceed their expectations, thereby differentiating it from broader visitor management through its focus on subjective experiential outcomes.

260

Publications

18.3K

Citations

628

Authors

306

Institutions

Publications per year

2017–2026

135

Parents

Publications

260

Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists

Ching‐Fu Chen, Fu-Shian Chen · Tourism Management · 2009 · 2.5K citations

, , +16

Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level

Vesna Žabkar, Maja Makovec Brenčić, Tanja Dmitrović · Tourism Management · 2009 · 684 citations

, , +16

Visitors’ flow experience while browsing a Web site: its measurement, contributing factors and consequences

Yongxia Xia Skadberg, James R. Kimmel · Computers in Human Behavior · 2003 · 583 citations

, , +12

Tourism experience and quality of life among elderly tourists

Hyelin Kim, Eunju Woo, Muzaffer Uysal · Tourism Management · 2014 · 460 citations

, , +14

The Effect of Experience Quality on Perceived Value, Satisfaction, Image and Behavioral Intention of Water Park Patrons: New versus Repeat Visitors

Naehyun Jin, Sangmook Lee, Hyuckgi Lee · International Journal of Tourism Research · 2013 · 453 citations

, , +17

1–5 of 260

Authors

628

  1. DS
    Dwi Suhartanto

    Bandung Institute of Technology, Indonesia

    8 publications · 735 citations

    8

    h-index

  2. NW
    Nono Wibisono

    Politeknik Negeri Bandung

    5 publications · 505 citations

    5

    h-index

  3. DD
    David Dean

    Lincoln University, New Zealand

    4 publications · 322 citations

    4

    h-index

  4. MU
    Muzaffer Uysal

    Virginia Tech, United States

    4 publications · 663 citations

    4

    h-index

  5. AB
    Anthony Brien

    Lincoln University, New Zealand

    3 publications · 384 citations

    3

    h-index

1–5 of 628

Institutions

306

  1. Lincoln University

    Lincoln, New Zealand

    10 h-index

    12 publications

    968 citations

  2. City University of Macau

    Macao, Macao

    10 h-index

    16 publications

    681 citations

  3. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    8 h-index

    14 publications

    587 citations

  4. Politeknik Negeri Bandung

    Bandung, Indonesia

    8 h-index

    23 publications

    1.8K citations

  5. University of Brawijaya

    Malang, Indonesia

    8 h-index

    17 publications

    737 citations

  6. Bandung Institute of Technology

    Bandung, Indonesia

    7 h-index

    20 publications

    1.7K citations

  7. University of Central Florida

    Orlando, United States

    6 h-index

    12 publications

    325 citations

  8. Universidad de Sevilla

    Seville, Spain

    5 h-index

    11 publications

    1.1K citations

1–8 of 306

Venues

  1. Current Issues in Tourism

    16 publications · 1.6K citations

    16

    h-index

  2. Sustainability

    13 publications · 501 citations

    12

    h-index

  3. Tourism Management

    10 publications · 4.4K citations

    10

    h-index

  4. Journal of Travel & Tourism Marketing

    JTTM · 7 publications · 512 citations

    7

    h-index

  5. Journal of Park and Recreation Administration

    JPRA · 7 publications · 223 citations

    7

    h-index

1–5