19
Publications
1.5K
Citations
17
H-Index
2012
Active since
Naehyun Jin is an author at George Mason University specializing in customer satisfaction, management, and marketing.
Top concepts
MarketingManagementCustomer SatisfactionBusinessConsumer ResearchConsumer BehaviorHospitality ManagementService QualityHospitality MarketingTourism
Publications per year
2012–2018
19
19
Naehyun Jin, Sangmook Lee, Hyuckgi Lee · International Journal of Tourism Research · 2013 · 446 citations
Customer Experience, Customer Satisfaction, Water Park Patrons +14
Naehyun Jin, Nathaniel D. Line, Ben K. Goh · Journal of Hospitality Marketing & Management · 2012 · 205 citations
Customer Satisfaction, Relationship Marketing, Service Quality +14
Naehyun Jin, Hyuckgi Lee, Sangmook Lee · Asia Pacific Journal of Tourism Research · 2012 · 162 citations
Customer Satisfaction, Behavioral Intention, Mega-sports Event +18
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