Concepedia

Subscription Churn Analysis

Subscription Churn Analysis is a methodological framework within customer churn prediction research that specifically models and evaluates the termination of recurring subscription-based services by customers, distinguishing it from non-subscription or one-time transaction churn contexts.

28

Publications

2.3K

Citations

79

Authors

41

Institutions

Publications per year

2017–2026

10

Parents

Publications

28

Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market

Hee-Su Kim, Choong-Han Yoon · Telecommunications Policy · 2004 · 414 citations

, , +16

A novel evolutionary data mining algorithm with applications to churn prediction

Wai-Ho Au, Keith C. C. Chan, Xin Yao · IEEE Transactions on Evolutionary Computation · 2003 · 351 citations

, , +14

Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry

Michael C. Mozer, Richard H. Wolniewicz, David B. Grimes et al. · IEEE Transactions on Neural Networks · 2000 · 349 citations

, , +17

CRM at a pay-TV company: Using analytical models to reduce customer attrition by targeted marketing for subscription services

Jonathan Burez, Dirk Van den Poel · Expert Systems with Applications · 2006 · 237 citations

, , +17

A Neural Network based Approach for Predicting Customer Churn in Cellular Network Services

Anuj Sharma · 2013 · 152 citations

, , +17

1–5 of 28

Authors

79

  1. BS
    Byron Sharp

    University of South Australia, Australia

    2 publications · 167 citations

    2

    h-index

  2. MW
    Malcolm Wright

    Massey University, New Zealand

    1 publications · 150 citations

    1

    h-index

  3. AC
    Alae Chouiekh

    Institut National des Postes et Télécommunications, Morocco

    1 publications · 22 citations

    1

    h-index

  4. MY
    Myengja Yang

    Hallym University Medical Center, South Korea

    1 publications · 11 citations

    1

    h-index

  5. AS
    Anuj Sharma

    Chandragupt Institute of Management, India

    1 publications · 152 citations

    1

    h-index

1–5 of 79

Institutions

41

  1. Indian Institute of Management Indore

    Indore, India

    2 h-index

    4 publications

    458 citations

  2. Korea Advanced Institute of Science and Technology

    Daejeon, South Korea

    2 h-index

    4 publications

    124 citations

  3. Institut National des Postes et Télécommunications

    Rabat, Morocco

    1 h-index

    2 publications

    44 citations

  4. Jeonbuk National University

    Jeonju, South Korea

    1 h-index

    1 publications

    64 citations

  5. University of Colorado Boulder

    Boulder, United States

    1 h-index

    1 publications

    349 citations

  6. Tarbiat Modares University

    Tehran, Iran

    1 h-index

    2 publications

    144 citations

  7. Samsung (South Korea)

    Seoul, South Korea

    1 h-index

    1 publications

    64 citations

  8. Michigan State University

    East Lansing, United States

    1 h-index

    1 publications

    17 citations

1–8 of 41

Venues

  1. Telecommunications Policy

    2 publications · 434 citations

    2

    h-index

  2. Expert Systems with Applications

    1 publications · 237 citations

    1

    h-index

  3. 1

    h-index

  4. IEEE Transactions on Evolutionary Computation

    1 publications · 351 citations

    1

    h-index

  5. 1

    h-index

1–5