Service Facility Layout

Service Facility Layout is a type of facility layout design that belongs to the broader category of operational layouts and is specifically distinguished by its focus on organizing physical spaces to optimize the delivery of intangible services, emphasizing customer flow, service encounter points, and the integration of front-stage and back-stage operations in service-oriented environments.

53

Publications

1.9K

Citations

154

Authors

65

Institutions

Publications per year

2017–2026

11

Authors

154

  1. RD
    Rainer Dronzek

    Sarasota Memorial Hospital, United States

    2 publications · 69 citations

    2

    h-index

  2. AW
    Allan Wiinamaki

    Sarasota Memorial Hospital, United States

    2 publications · 69 citations

    2

    h-index

  3. YQ
    Yi Qi

    Shenzhen University, China

    1 publications · 20 citations

    1

    h-index

  4. MS
    Marsha Scarbrough

    Springhouse, United States

    1 publications · 249 citations

    1

    h-index

  5. HJ
    Héctor J. Martínez

    Universidad del Valle, Colombia

    1 publications · 50 citations

    1

    h-index

1–5 of 154

Venues

  1. 2

    h-index

  2. Journal of Computing in Civil Engineering

    2 publications · 47 citations

    2

    h-index

  3. International Journal of Production Research

    2 publications · 146 citations

    2

    h-index

  4. Engineering Management Journal

    EMJ · 2 publications · 34 citations

    2

    h-index

  5. Annals of Operations Research

    3 publications · 89 citations

    2

    h-index

1–5