Concepedia

Service Demand Control

Service Demand Control is a methodological framework within service demand management that systematically regulates and optimizes the consumption and provisioning of services by aligning customer demand with operational capacity through feedback mechanisms, pricing strategies, and behavioral interventions.

44

Publications

1.7K

Citations

134

Authors

84

Institutions

Publications per year

2017–2026

14

Parents

Publications

44

A Dynamic Approach to Rebalancing Bike-Sharing Systems

Federico Chiariotti, Chiara Pielli, Andréa Zanella et al. · Sensors · 2018 · 144 citations · Full text

, , +15

Combining Operations and Marketing to Manage Capacity and Demand in Services

Kenneth J. Klassen, Thomas R. Rohleder · Service Industries Journal · 2001 · 99 citations

, , +15

Achieving Breakthrough Service Delivery Through Dynamic Asset Deployment Strategies

Morris A. Cohen, Narendra Agrawal, Vipul Agrawal · INFORMS Journal on Applied Analytics · 2006 · 79 citations

, , +17

Combining energy efficiency measure approaches and occupancy patterns in building modelling in the UK residential context

Erica Marshall, J. Steinberger, Valerie Dupont et al. · Energy and Buildings · 2015 · 69 citations · Full text

, , +17

Analysis of Advantages, Limitations, and Barriers of Genetic Counseling Service Delivery Models

Stephanie A. Cohen, Rachelle C. Huziak, Shanna Gustafson et al. · Journal of Genetic Counseling · 2016 · 69 citations · Full text

, , +8

1–5 of 44

Authors

134

  1. KJ
    Kenneth J. Klassen

    University of Waterloo, Canada

    2 publications · 151 citations

    2

    h-index

  2. RB
    Richard B. Chase

    University of Southern California, United States

    2 publications · 50 citations

    2

    h-index

  3. GB
    Gregory B. Northcraft

    University of Illinois Urbana-Champaign, United States

    2 publications · 50 citations

    2

    h-index

  4. TR
    Thomas R. Rohleder

    University of Calgary, Canada

    2 publications · 151 citations

    2

    h-index

  5. SA
    Stephanie A. Cohen

    Cancer Genetics (United States), United States

    1 publications · 69 citations

    1

    h-index

1–5 of 134

Institutions

84

  1. Hong Kong University of Science and Technology

    Hong Kong, Hong Kong

    2 h-index

    3 publications

    50 citations

  2. National University of Singapore

    Singapore, Singapore

    2 h-index

    2 publications

    57 citations

  3. California State University, Northridge

    Northridge, United States

    2 h-index

    2 publications

    151 citations

  4. Ithaca College

    Ithaca, United States

    1 h-index

    1 publications

    30 citations

  5. Pennsylvania State University

    State College, United States

    1 h-index

    1 publications

    30 citations

  6. University of Pittsburgh

    Pittsburgh, United States

    1 h-index

    1 publications

    69 citations

  7. Pontifícia Universidade Católica do Paraná

    Curitiba, Brazil

    1 h-index

    2 publications

    100 citations

  8. Instituto de Telecomunicações

    Lisbon, Portugal

    1 h-index

    1 publications

    38 citations

1–8 of 84

Venues

  1. European Journal of Operational Research

    3 publications · 95 citations

    3

    h-index

  2. Academy of Management Review

    AMR · 3 publications · 89 citations

    3

    h-index

  3. Operations Research Letters

    2 publications · 32 citations

    2

    h-index

  4. Service Industries Journal

    2 publications · 164 citations

    2

    h-index

  5. 2

    h-index

1–5