Concepedia

Service Acceptance

Service Acceptance is a formal criterion or set of conditions within service transition that determines the readiness of a service or service component for operational deployment, distinguishing itself by establishing the agreed-upon standards and validations required to confirm that deliverables meet stakeholder requirements and are authorized for handover.

164

Publications

20.2K

Citations

464

Authors

225

Institutions

Publications per year

2017–2026

68

Parents

Publications

164

The utilization of e‐government services: citizen trust, innovation and acceptance factors*

Lemuria Carter, France Bélanger · Information Systems Journal · 2005 · 2.2K citations

, , +17

Consumer acceptance of online banking: an extension of the technology acceptance model

Tero Pikkarainen, Kari Pikkarainen, Heikki Karjaluoto et al. · Internet Research · 2004 · 1.8K citations

, , +15

Understanding consumer acceptance of mobile payment services: An empirical analysis

Paul Gerhardt Schierz, Oliver Schilke, Bernd W. Wirtz · Electronic Commerce Research and Applications · 2009 · 1.3K citations

, , +16

Investigating acceptance of telemedicine services through an extended technology acceptance model (TAM)

Syeda Ayesha Kamal, Muhammad Shafiq, Priyanka Kakria · Technology in Society · 2019 · 898 citations

, , +10

Acceptance of e-commerce services: the case of electronic brokerages

Anol Bhattacherjee · IEEE Transactions on Systems Man and Cybernetics - Part A Systems and Humans · 2000 · 786 citations

, , +14

1–5 of 164

Authors

464

  1. DS
    Donghee Shin

    Sungkyunkwan University, South Korea

    5 publications · 1.4K citations

    5

    h-index

  2. JC
    Jason Cohen

    University of the Witwatersrand, South Africa

    4 publications · 480 citations

    4

    h-index

  3. JM
    Jian Mou

    Pusan National University, South Korea

    4 publications · 480 citations

    4

    h-index

  4. BW
    Bernd W. Wirtz

    German University of Administrative Sciences, Germany

    3 publications · 1.3K citations

    3

    h-index

  5. OS
    Oliver Schilke

    University of Arizona, United States

    3 publications · 1.3K citations

    3

    h-index

1–5 of 464

Institutions

225

  1. Sungkyunkwan University

    Seoul, South Korea

    5 h-index

    6 publications

    1.5K citations

  2. University of the Witwatersrand

    Johannesburg, South Africa

    4 h-index

    5 publications

    496 citations

  3. German University of Administrative Sciences

    Speyer, Germany

    4 h-index

    4 publications

    1.3K citations

  4. Nanyang Technological University

    Singapore, Singapore

    3 h-index

    8 publications

    246 citations

  5. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    3 h-index

    3 publications

    463 citations

  6. University of Oulu

    Oulu, Finland

    3 h-index

    10 publications

    7.7K citations

  7. University of Göttingen

    Göttingen, Germany

    2 h-index

    6 publications

    951 citations

  8. Soongsil University

    Seoul, South Korea

    2 h-index

    5 publications

    125 citations

1–8 of 225

Venues

  1. Sustainability

    5 publications · 183 citations

    5

    h-index

  2. Information & Management

    3 publications · 653 citations

    3

    h-index

  3. Service Industries Journal

    3 publications · 264 citations

    3

    h-index

  4. Behaviour and Information Technology

    3 publications · 375 citations

    3

    h-index

  5. Computers in Human Behavior

    2 publications · 879 citations

    2

    h-index

1–5