Satisfaction Formats
Satisfaction Formats is a measurement construct in Likert scale construction that specifies the standardized linguistic and numerical configurations used to represent levels of agreement or dissatisfaction in survey instruments, distinguished by their focus on capturing subjective satisfaction along ordered response categories.
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Response Formats and Satisfaction Surveys for Elders
Nicholas G. Castle, John Engberg · The Gerontologist · 2004 · 68 citations · Full text
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JBR · 1 publications · 166 citations
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