Returns Performance Measurement

Returns Performance Measurement is a systematic metric used in supply chain management to quantify the efficiency and effectiveness of processes involved in handling returned goods, distinguishing itself by focusing specifically on evaluating the operational, financial, and customer service outcomes of returns management activities.

31

Publications

1.9K

Citations

66

Authors

45

Institutions

Publications per year

2017–2026

13

Authors

66

  1. JB
    John B. Cullen

    Washington State University, United States

    1 publications · 151 citations

    1

    h-index

  2. YT
    Yu Tian

    Sun Yat-sen University, China

    1 publications · 14 citations

    1

    h-index

  3. JC
    Jing Chen

    Xi'an Jiaotong University, China

    1 publications · 52 citations

    1

    h-index

  4. KA
    Kenneth Anselmi

    East Carolina University, United States

    1 publications · 14 citations

    1

    h-index

  5. CC
    Charles C. Y. Wang

    Harvard University, United States

    1 publications · 11 citations

    1

    h-index

1–5 of 66

Venues

  1. 2

    h-index

  2. 2

    h-index

  3. European Journal of Operational Research

    2 publications · 272 citations

    2

    h-index

  4. 1

    h-index

  5. Journal of Accounting Auditing & Finance

    JAAF · 1 publications · 262 citations

    1

    h-index

1–5