Concepedia

Return Policy Strategy

Return Policy Strategy is an e-commerce business model component that specifies the systematic approach a firm adopts to manage product returns, distinguishing itself by balancing customer satisfaction and operational costs through rules on returnability, refund mechanisms, and restocking procedures.

123

Publications

11.4K

Citations

270

Authors

178

Institutions

Publications per year

2017–2026

59

Parents

Publications

123

Optimal Pricing and Return Policies for Perishable Commodities

Barry Alan Pasternack · Marketing Science · 1985 · 1K citations

, , +17

Optimal Pricing and Return Policies for Perishable Commodities

Barry Alan Pasternack · Marketing Science · 2008 · 838 citations

, , +17

Note. The Role of Returns Policies in Pricing and Inventory Decisions for Catalogue Goods

Hamilton Emmons, Stephen M. Gilbert · Management Science · 1998 · 563 citations

, , +17

Manufacturer's Return Policies and Retail Competition

Vineet Padmanabhan, Ivan Png · Marketing Science · 1997 · 478 citations

, , +16

Consumer Returns Policies and Supply Chain Performance

Xuanming Su · Manufacturing & Service Operations Management · 2008 · 446 citations

, , +10

1–5 of 123

Authors

270

  1. AA
    Ata Allah Taleizadeh

    University of Tehran, Iran

    8 publications · 421 citations

    8

    h-index

  2. TC
    Tsan‐Ming Choi

    Hong Kong Polytechnic University, Hong Kong SAR China

    4 publications · 271 citations

    4

    h-index

  3. RY
    Ruiliang Yan

    East Texas A&M University, United States

    4 publications · 307 citations

    4

    h-index

  4. SK
    Samar K. Mukhopadhyay

    University of Wisconsin–Milwaukee, United States

    4 publications · 515 citations

    4

    h-index

  5. MK
    Moutaz Khouja

    University of North Carolina at Charlotte, United States

    3 publications · 92 citations

    3

    h-index

1–5 of 270

Institutions

178

  1. University of Tehran

    Tehran, Iran

    8 h-index

    15 publications

    782 citations

  2. City University of Hong Kong

    Hong Kong, Hong Kong

    5 h-index

    6 publications

    260 citations

  3. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    5 h-index

    12 publications

    600 citations

  4. Islamic Azad University South Tehran Branch

    Tehran, Iran

    4 h-index

    4 publications

    235 citations

  5. University of North Carolina at Charlotte

    Charlotte, United States

    3 h-index

    4 publications

    114 citations

  6. Jadavpur University

    Kolkata, India

    3 h-index

    7 publications

    214 citations

  7. Hong Kong University of Science and Technology

    Hong Kong, Hong Kong

    3 h-index

    3 publications

    88 citations

  8. University of Wisconsin–Milwaukee

    Milwaukee, United States

    3 h-index

    5 publications

    880 citations

1–8 of 178

Venues

  1. International Journal of Production Economics

    12 publications · 1.1K citations

    12

    h-index

  2. Marketing Science

    9 publications · 3K citations

    9

    h-index

  3. Journal of Retailing and Consumer Services

    9 publications · 649 citations

    9

    h-index

  4. European Journal of Operational Research

    7 publications · 613 citations

    7

    h-index

  5. Production and Operations Management

    POMS · 4 publications · 201 citations

    4

    h-index

1–5