Reservation Management

Reservation Management is a systematic operational process within hospitality management that coordinates the scheduling, tracking, and allocation of guest bookings for lodging, dining, or event venues, distinguishing itself from broader service coordination by its focus on securing and optimizing future service capacity through predictive demand management and customer interaction protocols.

260

Publications

13.3K

Citations

583

Authors

300

Institutions

Publications per year

2017–2026

Variants

Reservations Management

Parents

Front Office ManagementLodging OperationsRestaurant Management

Children

Advance Booking BehaviorGroup ReservationsRate Availability ControlReservation ChannelsReservation Confirmation ProcessesReservation Data AnalyticsService Recovery In ReservationsTable Reservations

Publications

260

OR Practice—Application of a Probabilistic Decision Model to Airline Seat Inventory Control

Peter Belobaba · Operations Research · 1989 · 618 citations

Management, Decision Sciences, Operations Management +17

Shades of irreplaceability: towards a measure of the contribution of sites to a reservation goal

Robert L. Pressey, I. R. Johnson, Phillip Wilson · Biodiversity and Conservation · 1994 · 407 citations

Planning, Land-use Planning, Urban Planning +7

Airline Reservations Systems: Lessons From History

Duncan G. Copeland, James L. McKenney · MIS Quarterly · 1988 · 388 citations

Management, Information Technology, Strategy +17

Factors affecting hotels' adoption of mobile reservation systems: A technology-organization-environment framework

Yi‐Shun Wang, Hsien-Ta Li, Ci-Rong Li et al. · Tourism Management · 2015 · 339 citations

Management, Hospitality Management, Information Systems +13

Predicting mobile hotel reservation adoption: Insight from a perceived value standpoint

Hsiu‐Yuan Wang, Shwu-Huey Wang · International Journal of Hospitality Management · 2009 · 315 citations

Management, Hospitality Management, Marketing +14

1–5 of 260

Authors

583

RL
Rob Law
Hong Kong Polytechnic University, Hong Kong SAR China
12 publications · 957 citations
12
h-index
ZS
Zvi Schwartz
Hebrew University of Jerusalem, Israel
6 publications · 374 citations
6
h-index
NA
Nuno António
Universidade Nova de Lisboa, Portugal
5 publications · 283 citations
5
h-index
LN
Luís Nunes
Iscte – Instituto Universitário de Lisboa, Portugal
5 publications · 283 citations
5
h-index
AD
Ana de Almeida
Iscte – Instituto Universitário de Lisboa, Portugal
5 publications · 283 citations
5
h-index

1–5 of 583

Institutions

300

1–8 of 300

Venues

International Journal of Contemporary Hospitality Management
12 publications · 633 citations
12
h-index
Cornell Hotel and Restaurant Administration Quarterly
CQ · 10 publications · 340 citations
10
h-index
International Journal of Hospitality Management
8 publications · 1.3K citations
8
h-index
Tourism Management
8 publications · 760 citations
8
h-index
SSRN Electronic Journal
Repository · 7 publications · 139 citations
7
h-index

1–5