Referral Decisions

Referral Decisions is a formal construct in the complaint intake process that specifies the criteria and rationale for directing a complaint to a particular agency, department, or service for further action based on jurisdiction, policy, and procedural alignment.

273

Publications

11.6K

Citations

1.1K

Authors

528

Institutions

Publications per year

2017–2026

59

Authors

1.1K

  1. MD
    Mary D. Naylor

    University of Pennsylvania, United States

    6 publications · 359 citations

    6

    h-index

  2. BS
    Bárbara Starfield

    Johns Hopkins University, United States

    5 publications · 646 citations

    5

    h-index

  3. KH
    Kathryn H. Bowles

    University of Pennsylvania, United States

    5 publications · 340 citations

    5

    h-index

  4. CB
    Christopher B. Forrest

    Children's Hospital of Philadelphia, United States

    4 publications · 409 citations

    4

    h-index

  5. JH
    John H. Holmes

    University of Pennsylvania, United States

    4 publications · 147 citations

    4

    h-index

1–5 of 1.1K

Venues

  1. Family Practice

    13 publications · 377 citations

    13

    h-index

  2. PubMed

    Repository · 12 publications · 460 citations

    11

    h-index

  3. Medical Care

    5 publications · 270 citations

    5

    h-index

  4. BMJ Open

    4 publications · 137 citations

    4

    h-index

  5. BMC Health Services Research

    4 publications · 61 citations

    4

    h-index

1–5