Quality Costs

Quality Costs is a financial accounting classification that encompasses all expenses incurred by an organization to achieve and maintain product or service conformance to quality requirements, distinguished from other cost categories by its focus on prevention, appraisal, and failure-related expenditures within the framework of Total Quality Management.

394

Publications

17.8K

Citations

699

Authors

372

Institutions

Publications per year

2017–2026

Variants

Cost Of Quality

Parents

Total Quality Management

Children

Conformance CostCustomer Complaint CostExternal Failure CostsHidden Quality CostsInternal Failure CostsNonconformance CostPrevention CostsPrevention InvestmentQuality Cost AccountingQuality Cost Classification

Publications

394

Premiums for High Quality Products as Returns to Reputations

Carl Shapiro · The Quarterly Journal of Economics · 1983 · 2.3K citations

Business, Business Economics, Economics +16

Juran's quality handbook

Joseph M. Juran, A. Blanton Godfrey, Robert E. Hoogstoel et al. · 1999 · 1.1K citations

Management, Operations Management, Quality Management +17

Causes of Quality Deviations in Design and Construction

James L. Burati, Jodi J. Farrington, W B Ledbetter · Journal of Construction Engineering and Management · 1992 · 427 citations

Management, Construction Management, Project Management +10

Quality failure costs in civil engineering projects

Patrick Barber, Andrew Graves, Mark Hall et al. · International Journal of Quality & Reliability Management · 2000 · 209 citations

Management, Civil Engineering, Project Management +16

The costs of poor data quality

Anders Haug, Frederik Zachariassen, Dennis van Liempd · Journal of Industrial Engineering and Management · 2011 · 201 citations · Full text

Management, Information Systems, Management Information Systems +12

1–5 of 394

Authors

699

BD
B.G. Dale
University of Manchester, United Kingdom
8 publications · 344 citations
8
h-index
AS
Andrea Schiffauerova
Concordia University, Canada
3 publications · 101 citations
4
h-index
HA
Hamzah Abdul‐Rahman
University of Malaya, Malaysia
4 publications · 226 citations
4
h-index
EC
Evrikleia Chatzipetrou
University of Macedonia, Greece
4 publications · 81 citations
4
h-index
WB
W B Ledbetter
Clemson University, United States
4 publications · 637 citations
4
h-index

1–5 of 699

Institutions

372

1–8 of 372

Venues

International Journal of Quality & Reliability Management
52 publications · 2.4K citations
30
h-index
Total Quality Management & Business Excellence
32 publications · 1.2K citations
24
h-index
The TQM Journal
16 publications · 564 citations
14
h-index
International Journal of Production Research
13 publications · 607 citations
13
h-index
Total Quality Management
13 publications · 399 citations
12
h-index

1–5