Concepedia

B.G. Dale

BD

Statistics

Publications

127

Citations

6.2K

H-Index

43

Active since

1952

Affiliations

University of Manchester(Current)

Manchester School of Architecture

Erasmus University Rotterdam

Manchester University

Institute of Science and Technology

B.G. Dale is an author at University of Manchester specializing in management, quality management, and total quality management.

Publications per year

1952–2008

127

Publications

127

Service quality and e‐commerce: an exploratory analysis

Jennifer Cox, B.G. Dale · Managing Service Quality · 2001 · 471 citations

Business, Information Systems, Management Information Systems +12

Key quality factors in Web site design and use: an examination

Jennifer Cox, B.G. Dale · International Journal of Quality & Reliability Management · 2002 · 225 citations

Business, Design, Information Systems +14

The Buyer‐Supplier Relationship in Total Quality Management

David Lascelles, B.G. Dale · Journal of Purchasing and Materials Management · 1989 · 181 citations

Management, Quality Management, Supply Chain Management +15

A study of total productive maintenance implementation

F. Ireland, B.G. Dale · Journal of Quality in Maintenance Engineering · 2001 · 179 citations

Engineering, Industrial Engineering, Operations Management +15

Integrated management systems: an examination of the concept and theory

G. Wilkinson, B.G. Dale · The TQM Journal · 1999 · 177 citations

Management, Environmental Management, Quality Management +17

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