Concepedia

Portal Performance Evaluation

Portal Performance Evaluation is a systematic assessment framework designed to measure the functional efficiency, usability, accessibility, and service delivery effectiveness of government portals in relation to predefined performance indicators and stakeholder expectations.

57

Publications

2.7K

Citations

160

Authors

88

Institutions

Publications per year

2017–2026

11

Parents

Publications

57

An empirical investigation of employee portal success

Nils Urbach, Stefan Smolnik, Gerold Riempp · The Journal of Strategic Information Systems · 2010 · 311 citations

, , +12

Effect of digital transformation on organisational performance of SMEs

Ying-Yu Kerri Chen, Yi‐Long Jaw, Bingli Wu · Internet Research · 2016 · 190 citations

, , +16

Assessing service quality on the Web: evidence from business‐to‐consumer portals

Spiros Gounaris, Sergios Dimitriadis · Journal of Services Marketing · 2003 · 182 citations

, , +17

Website Evaluation in Tourism and Hospitality

Alastair M. Morrison, Jonathan Taylor, Alecia C. Douglas · Journal of Travel & Tourism Marketing · 2004 · 181 citations

, , +14

Website performance and behavioral consequences: A formative measurement approach

Astrid Dickinger, Brigitte Stangl · Journal of Business Research · 2011 · 132 citations

, , +13

1–5 of 57

Authors

160

  1. NU
    Nils Urbach

    University of Bayreuth, Germany

    3 publications · 350 citations

    3

    h-index

  2. GR
    Gerold Riempp

    Regent's University London, United Kingdom

    3 publications · 350 citations

    3

    h-index

  3. SS
    Stefan Smolnik

    EBS University of Business and Law, Germany

    3 publications · 350 citations

    3

    h-index

  4. HJ
    Handaru Jati

    Universiti Teknologi Petronas, Malaysia

    2 publications · 66 citations

    2

    h-index

  5. EB
    Edy Budiman

    Mulawarman University, Indonesia

    2 publications · 27 citations

    2

    h-index

1–5 of 160

Institutions

88

  1. Universiti Teknologi Petronas

    Ipoh, Malaysia

    2 h-index

    5 publications

    170 citations

  2. Universiti Teknologi MARA

    Shah Alam, Malaysia

    2 h-index

    4 publications

    136 citations

  3. Zhejiang University

    Hangzhou, China

    2 h-index

    4 publications

    190 citations

  4. University of Malaya

    Kuala Lumpur, Malaysia

    2 h-index

    5 publications

    127 citations

  5. Queensland University of Technology

    Brisbane, Australia

    2 h-index

    6 publications

    408 citations

  6. Regent's University London

    London, United Kingdom

    2 h-index

    4 publications

    78 citations

  7. University of Jordan

    Amman, Jordan

    1 h-index

    1 publications

    12 citations

  8. University of Delaware

    Newark, United States

    1 h-index

    1 publications

    181 citations

1–8 of 88

Venues

  1. Electronic Government an International Journal

    3 publications · 157 citations

    3

    h-index

  2. Journal of the Association for Information Systems

    JAIS · 2 publications · 40 citations

    2

    h-index

  3. Information Polity

    2 publications · 44 citations

    2

    h-index

  4. 2

    h-index

  5. Industrial Management & Data Systems

    2 publications · 104 citations

    2

    h-index

1–5