Concepedia

Logistics Quality Management

Logistics Quality Management is a systematic management framework that integrates quality assurance and continuous improvement principles within logistics operations to enhance service reliability, accuracy, and customer satisfaction, distinguishing it from broader logistics performance approaches by its focused emphasis on quality standards, defect prevention, and process consistency across the supply chain.

105

Publications

4.7K

Citations

247

Authors

146

Institutions

Publications per year

2017–2026

39

Parents

Publications

105

Quality criteria for qualitative inquiries in logistics

Árni Halldórsson, Jesper Aastrup · European Journal of Operational Research · 2002 · 223 citations

, , +6

MAXIMIZING THE HUMAN CAPITAL EQUATION IN LOGISTICS: EDUCATION, EXPERIENCE, AND SKILLS

Matthew Myers, David A. Griffith, Patricia J. Daugherty et al. · Journal of Business Logistics · 2004 · 214 citations

, , +15

The effects of technology and TQM on the performance of logistics companies

Shaukat A. Brah, Hua Ying Lim · International Journal of Physical Distribution & Logistics Management · 2006 · 211 citations

, , +12

Decision Sciences Research in China: Current Status, Opportunities, and Propositions for Research in Supply Chain Management, Logistics, and Quality Management*

Xiande Zhao, Barbara B. Flynn, Aleda V. Roth · Decision Sciences · 2007 · 158 citations

, , +7

An expanded model of logistics service quality: Incorporating logistics information technology

Carol C. Bienstock, Marla Royne Stafford, Dan Sherrell et al. · International Journal of Production Economics · 2007 · 157 citations

, , +16

1–5 of 105

Authors

247

  1. RM
    Robert Millen

    Northeastern University, United States

    4 publications · 142 citations

    4

    h-index

  2. TC
    T.C.E. Cheng

    Hong Kong Polytechnic University, Hong Kong SAR China

    3 publications · 91 citations

    3

    h-index

  3. AS
    Amrik S. Sohal

    Monash University, Australia

    3 publications · 103 citations

    3

    h-index

  4. SR
    Shams Rahman

    RMIT University, Australia

    2 publications · 88 citations

    2

    h-index

  5. MR
    Michael R. Crum

    Iowa State University, United States

    2 publications · 93 citations

    2

    h-index

1–5 of 247

Institutions

146

  1. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    5 h-index

    9 publications

    285 citations

  2. Monash University

    Melbourne, Australia

    3 h-index

    5 publications

    194 citations

  3. Northeastern University

    Boston, United States

    3 h-index

    4 publications

    141 citations

  4. Tianjin University

    Tianjin, China

    2 h-index

    4 publications

    318 citations

  5. University of South Florida

    Tampa, United States

    2 h-index

    2 publications

    98 citations

  6. Cracow University of Technology

    Krakow, Poland

    2 h-index

    2 publications

    35 citations

  7. Management Development Institute

    Gurgaon, India

    2 h-index

    2 publications

    88 citations

  8. University of Žilina

    Žilina, Slovakia

    2 h-index

    5 publications

    134 citations

1–8 of 146

Venues

  1. 5

    h-index

  2. Total Quality Management & Business Excellence

    4 publications · 108 citations

    4

    h-index

  3. 4

    h-index

  4. 4

    h-index

  5. 3

    h-index

1–5