Concepedia

Robert Millen

RM

33

Publications

2.6K

Citations

25

H-Index

1978

Active since

Affiliations

Northeastern University(Current)

Monash University

Vanderbilt University

Erasmus University Rotterdam

RMIT University

Robert Millen is an author at Northeastern University specializing in business, management, and logistics.

Top concepts

BusinessManagementLogisticsEngineeringSupply Chain ManagementSystems EngineeringDesignSupply ChainCustomer SatisfactionOperations Research

Publications per year

1978–2012

33

Publications

33

Applying SERVQUAL to Web sites: an exploratory study

Jos van Iwaarden, Ton van der Wiele, L. Ball et al. · International Journal of Quality & Reliability Management · 2003 · 276 citations

Exploratory Study, Customer Satisfaction, Engineering +20

Third party logistics services: a Singapore perspective

Rohit Bhatnagar, Amrik S. Sohal, Robert Millen · International Journal of Physical Distribution & Logistics Management · 1999 · 228 citations

Customer Satisfaction, Logistics Processes, Transport Logistic +18

Improved Heuristics for Multi-Stage Requirements Planning Systems

Joseph D. Blackburn, Robert Millen · Management Science · 1982 · 211 citations

Engineering, Industrial Engineering, Requirement Modeling +17

Third Party Logistics Services: A Comparison of Experienced American and European Manufacturers

Robert Lieb, Robert Millen, Luk N. Van Wassenhove · International Journal of Physical Distribution & Logistics Management · 1993 · 202 citations

Logistics Processes, Transport Logistic, Industrial Organization +22

A Comparison of Strategies to Dampen Nervousness in MRP Systems

Joseph D. Blackburn, Dean H. Kropp, Robert Millen · Management Science · 1986 · 196 citations

Engineering, Industrial Engineering, Motor Control +30

Rows per page

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