L. Ball

Applying SERVQUAL to Web sites: an exploratory study

Jos van Iwaarden, Ton van der Wiele, L. Ball et al. · International Journal of Quality & Reliability Management · 2003 · 278 citations

Business, Information Systems, Management Information Systems +16

Risky Business: Challenges in Vaccine Risk Communication

L. Ball, Geoffrey Evans, Ann Bostrom · PEDIATRICS · 1998 · 190 citations

Public Affairs, Child Health, Pediatrics +17

Perceptions about the quality of web sites: a survey amongst students at Northeastern University and Erasmus University

Jos van Iwaarden, Ton van der Wiele, L. Ball et al. · Information & Management · 2003 · 180 citations

Education, Higher Education, Information Systems +12

Aspects of bacteriology and endocrinology of cows with pyometra and retained fetal membranes

J.D. Olson, L. Ball, Robert G. Mortimer et al. · American Journal of Veterinary Research · 1984 · 161 citations

Veterinary Medicine, Animal Sciences, Veterinary Microbiology +10

STEVENS-JOHNSON SYNDROME AND TOXIC EPIDERMAL NECROLYSIS AFTER VACCINATION: REPORTS TO THE VACCINE ADVERSE EVENT REPORTING SYSTEM

Robert Ball, L. Ball, Robert P. Wise et al. · The Pediatric Infectious Disease Journal · 2001 · 84 citations

Medicine, Dermatology, Hypersensitivity +15