Concepedia

Internal Process Performance Perspective

Internal Process Performance Perspective is a strategic performance measurement construct within the Balanced Scorecard framework that focuses on evaluating and improving the efficiency, effectiveness, and reliability of core supply chain operations through metrics and benchmarks specific to internal processes.

23

Publications

1.1K

Citations

57

Authors

30

Institutions

Publications per year

2017–2026

14

Parents

Publications

23

Advanced Management Accounting

W. Mason, Robert S. Kaplan · Journal of the Operational Research Society · 1983 · 901 citations

, , +17

Balanced scorecard for natural disaster management projects

Tun Lin Moe, Fritz Gehbauer, Stefan Senitz et al. · Disaster Prevention and Management An International Journal · 2007 · 131 citations

, , +17

Association between performance measurement systems and organisational effectiveness

Bedanand Upadhaya, Rahat Munir, Yvette Blount · International Journal of Operations & Production Management · 2014 · 126 citations · Full text

, , +16

Challenges and opportunities for the utilisation of ionic liquids as solvents for CO<sub>2</sub>capture

Maria T. Mota-Martinez, Patrick Brandl, Jason P. Hallett et al. · Molecular Systems Design & Engineering · 2018 · 98 citations · Full text

, , +11

The role of empowerment in improving internal process, customer satisfaction, learning and growth

Khaled Abdel Kader Alomari, Nader Mohammad Aljawarneh · Management Science Letters · 2019 · 88 citations · Full text

, , +14

1–5 of 23

Authors

57

  1. MG
    Martin Gersch

    Freie Universität Berlin, Germany

    2 publications · 102 citations

    2

    h-index

  2. JG
    John G. Watson

    Desert Research Institute, United States

    2 publications · 82 citations

    2

    h-index

  3. MM
    Michael Martello

    St. Bonaventure University, United States

    2 publications · 82 citations

    2

    h-index

  4. MK
    Michael Kwamega

    Sichuan Agricultural University, China

    2 publications · 28 citations

    2

    h-index

  5. EA
    Eugene Abrokwah

    University of Shanghai for Science and Technology, China

    2 publications · 28 citations

    2

    h-index

1–5 of 57

Institutions

30

  1. St. Bonaventure University

    Allegany, United States

    2 h-index

    4 publications

    164 citations

  2. University of Shanghai for Science and Technology

    Shanghai, China

    2 h-index

    2 publications

    28 citations

  3. Sichuan Agricultural University

    Ya'an, China

    2 h-index

    4 publications

    56 citations

  4. Freie Universität Berlin

    Berlin, Germany

    2 h-index

    6 publications

    306 citations

  5. University of Southern Queensland

    Toowoomba, Australia

    1 h-index

    2 publications

    74 citations

  6. Diponegoro University

    Semarang, Indonesia

    1 h-index

    2 publications

    36 citations

  7. Centre for Policy Studies

    Chennai, India

    1 h-index

    2 publications

    196 citations

  8. Konrad Lorenz Institute for Evolution and Cognition Research

    Klosterneuburg, Austria

    1 h-index

    1 publications

    44 citations

1–8 of 30

Venues

  1. 2

    h-index

  2. Business Process Management Journal

    BPMJ · 2 publications · 54 citations

    2

    h-index

  3. 2

    h-index

  4. 1

    h-index

  5. Electronic Markets

    EM · 1 publications · 58 citations

    1

    h-index

1–5