Michael Kwamega

Impact of Government and Other Institutions’ Support on Performance of Small and Medium Enterprises in the Agribusiness Sector in Ghana

Evans Brako Ntiamoah, Dongmei Li, Michael Kwamega · American Journal of Industrial and Business Management · 2016 · 44 citations · Full text

Government Support, Partial Mediation Effect, Economic Development +11

In pursuit of service encounter quality: Will service-oriented high-performance work systems benefit high-contact service industries?

Daniel Asante, Chunyong Tang, Michael Kwamega et al. · Journal of Retailing and Consumer Services · 2022 · 33 citations

Customer Satisfaction, Workforce Development, Service Research +12

Supply chain management practices and agribusiness firms’ performance: Mediating role of supply chain integration

Michael Kwamega, Dongmei Li, Eugene Abrokwah · South African Journal of Business Management · 2018 · 18 citations · Full text

Leveraging perceived HPWS to improve service encounter quality in high-contact service industries

Daniel Asante, Chunyong Tang, Eric Adom Asante et al. · Journal of Retailing and Consumer Services · 2023 · 16 citations

Total Quality Management, Customer Satisfaction, Service Quality +13

Empirical analysis of integration practices among agribusiness firms

Michael Kwamega, Dongmei Li, Eugene Abrokwah · Business Process Management Journal · 2019 · 10 citations

Supply Chain Integration, Agricultural Economics, Resource Integration +18