Concepedia

High-value Customer Segmentation

High-Value Customer Segmentation is a customer segmentation method that classifies customers based on their observed or predicted financial contribution to the firm, distinguishing it from other segmentation approaches by prioritizing revenue, profitability, and long-term value metrics as the primary basis for segment delineation.

17

Publications

1.4K

Citations

39

Authors

27

Institutions

Publications per year

2017–2026

3

Parents

Publications

17

Classifying the segmentation of customer value via RFM model and RS theory

Ching‐Hsue Cheng, You‐Shyang Chen · Expert Systems with Applications · 2008 · 424 citations

, , +16

An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry

Hyun-Seok Hwang, Taesoo Jung, Euiho Suh · Expert Systems with Applications · 2003 · 413 citations

, , +16

Intelligent value-based customer segmentation method for campaign management: A case study of automobile retailer

Cheung Ming Chan · Expert Systems with Applications · 2007 · 147 citations

, , +17

Segmentation of stock trading customers according to potential value

Hee-Won Shin, So Young Sohn · Expert Systems with Applications · 2003 · 110 citations

, , +14

Segmentation of telecom customers based on customer value by decision tree model

Shui Hua Han, Shuixiu Lu, Stephen C.H. Leung · Expert Systems with Applications · 2011 · 72 citations

, , +16

1–5 of 17

Authors

39

  1. ZZ
    Zhengtang Zhang

    Nanjing University, China

    1 publications · 11 citations

    1

    h-index

  2. US
    Ujang Sumarwan

    IPB University, Indonesia

    1 publications · 11 citations

    1

    h-index

  3. PL
    P. Lakshmi Prasanna

    Saveetha University, India

    1 publications · 14 citations

    1

    h-index

  4. MS
    Mostafa Shabani

    K.N.Toosi University of Technology, Iran

    1 publications · 61 citations

    1

    h-index

  5. SC
    Stephen C.H. Leung

    City University of Hong Kong, Hong Kong SAR China

    1 publications · 72 citations

    1

    h-index

1–5 of 39

Institutions

27

  1. Chaoyang University of Technology

    Taichung, Taiwan

    2 h-index

    2 publications

    160 citations

  2. London Business School

    London, United Kingdom

    1 h-index

    1 publications

    40 citations

  3. Thapar Institute of Engineering & Technology

    Patiāla, India

    1 h-index

    2 publications

    36 citations

  4. Xiamen University

    Xiamen, China

    1 h-index

    2 publications

    144 citations

  5. Institute for Environmental Management

    Palo Alto, United States

    1 h-index

    2 publications

    38 citations

  6. Pennsylvania State University

    State College, United States

    1 h-index

    1 publications

    11 citations

  7. Cornell University

    Ithaca, United States

    1 h-index

    1 publications

    11 citations

  8. Dana-Farber/Harvard Cancer Center

    Boston, United States

    1 h-index

    1 publications

    40 citations

1–8 of 27

Venues

  1. Expert Systems with Applications

    5 publications · 1.2K citations

    5

    h-index

  2. 1

    h-index

  3. 1

    h-index

  4. International Journal of Engineering & Technology

    IJET · 1 publications · 14 citations

    1

    h-index

  5. 1

    h-index

1–5