Concepedia

Hyun-Seok Hwang

HH

Statistics

Publications

9

Citations

1.4K

H-Index

9

Active since

2003

Affiliations

Pohang University of Science and Technology(Current)

Hallym University

Daegu University

Hyun-Seok Hwang is an author at Pohang University of Science and Technology specializing in management, marketing, and business.

Top concepts

ManagementBusinessMarketingTechnologyEngineeringBusiness IntelligenceCustomer SatisfactionCommunicationBusiness AnalyticsMarket Segmentation

Publications per year

2003–2018

9

Publications

9

An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry

Hyun-Seok Hwang, Taesoo Jung, Euiho Suh · Expert Systems with Applications · 2003 · 411 citations

Customer Profitability, Customer Satisfaction, Engineering +12

A model for evaluating the effectiveness of CRM using the balanced scorecard

Jonghyeok Kim, Euiho Suh, Hyun-Seok Hwang · Journal of Interactive Marketing · 2003 · 353 citations

Customer segmentation and strategy development based on customer lifetime value: A case study

Su‐Yeon Kim, Taesoo Jung, Euiho Suh et al. · Expert Systems with Applications · 2005 · 335 citations

Marketing Analytics, Customer Satisfaction, Customer Profitability +13

Building the knowledge map: an industrial case study

Suyeon Kim, Euiho Suh, Hyun-Seok Hwang · Journal of Knowledge Management · 2003 · 163 citations

Knowledge Map, Business Intelligence, Knowledge Technology +16

A process‐based approach to knowledge‐flow analysis: a case study of a manufacturing firm

Suyeon Kim, Hyun-Seok Hwang, Euiho Suh · Knowledge and Process Management · 2003 · 60 citations

Engineering, Business Intelligence, Smart Manufacturing +22

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