Concepedia

Frontstage Design

Frontstage Design is a service design activity that comprises the systematic planning and shaping of all visible, customer-facing touchpoints, interactions, and channels of a service, as distinct from backstage design, which concerns the internal processes and resources that support these experiences.

6

Publications

265

Citations

21

Authors

10

Institutions

Publications per year

2017–2026

2

Parents

Children

Publications

6

Designing service systems by bridging the “front stage” and “back stage”

Robert J. Glushko, Lindsay Tabas · Information Systems and e-Business Management · 2009 · 100 citations · Full text

, , +13

MYRRHA: Preliminary front-end engineering design

Jeroen Engelen, Hamid Aı̈t Abderrahim, P. Baeten et al. · International Journal of Hydrogen Energy · 2015 · 49 citations

, , +4

Prototyping strategies for stakeholder engagement during front-end design: Design practitioners’ approaches in the medical device industry

Ilka Rodríguez-Calero, Marianna J. Coulentianos, Shanna Daly et al. · Design Studies · 2020 · 47 citations · Full text

, , +14

On the Acquisition of "Front, Back", and "Side"

Stan A. Kuczaj, Michael P Maratsos · Child Development · 1975 · 46 citations

, , +2

A new topside profiler based on Alouette/ISIS topside sounding

Jie Zhu, Biqiang Zhao, Weixing Wan et al. · Advances in Space Research · 2015 · 12 citations

, , +3

1–5 of 6

Authors

21

  1. SA
    Stan A. Kuczaj

    University of Southern Mississippi, United States

    1 publications · 46 citations

    1

    h-index

  2. SZ
    Shun‐Rong Zhang

    Massachusetts Institute of Technology, United States

    1 publications · 12 citations

    1

    h-index

  3. KD
    Katrien Dreessen

    KU Leuven, Belgium

    1 publications · 11 citations

    1

    h-index

  4. IR
    Ilka Rodríguez-Calero

    University of Michigan, United States

    1 publications · 47 citations

    1

    h-index

  5. JE
    Jeroen Engelen

    Belgian Nuclear Research Centre, Belgium

    1 publications · 49 citations

    1

    h-index

1–5 of 21

Institutions

10

  1. University of California, Berkeley

    Berkeley, United States

    1 h-index

    2 publications

    200 citations

  2. Institute of Geology and Geophysics

    Beijing, China

    1 h-index

    4 publications

    48 citations

  3. Northeast Radio Observatory Corporation

    Cambridge, United States

    1 h-index

    1 publications

    12 citations

  4. Belgian Nuclear Research Centre

    Mol, Belgium

    1 h-index

    5 publications

    245 citations

  5. LUCA School of Arts

    Brussels, Belgium

    1 h-index

    2 publications

    22 citations

  6. University of Michigan

    Ann Arbor, United States

    1 h-index

    5 publications

    235 citations

  7. Chinese Academy of Sciences

    Beijing, China

    1 h-index

    4 publications

    48 citations

  8. Massachusetts Institute of Technology

    Cambridge, United States

    1 h-index

    1 publications

    12 citations

1–8 of 10

Venues

  1. Advances in Space Research

    1 publications · 12 citations

    1

    h-index

  2. Child Development

    1 publications · 46 citations

    1

    h-index

  3. International Journal of Hydrogen Energy

    1 publications · 49 citations

    1

    h-index

  4. Information Systems and e-Business Management

    1 publications · 100 citations

    1

    h-index

  5. Design Studies

    1 publications · 47 citations

    1

    h-index

1–5