Concepedia

Email Miscommunication

Email Miscommunication is a communication breakdown that occurs specifically within the context of email interactions, distinguished by the misinterpretation, omission, or distortion of intended meaning due to the absence of nonverbal cues, ambiguous language, or asynchronous transmission in written digital messages.

14

Publications

891

Citations

33

Authors

21

Institutions

Publications per year

2017–2026

1

Parents

Publications

14

Carrying too Heavy a Load? The Communication and Miscommunication of Emotion by Email

Kristin Byron · Academy of Management Review · 2008 · 387 citations

, , +17

Coping with information overload in email communication: Evaluation of a training intervention

Roman Souček, Klaus Moser · Computers in Human Behavior · 2010 · 137 citations

, , +15

Email Flaming Behaviors and Organizational Conflict

Anna K. Turnage · Journal of Computer-Mediated Communication · 2007 · 133 citations

, , +14

The influence of workload and civility of treatment on the perpetration of email incivility

Lori Francis, Camilla M. Holmvall, Laura E. O’Brien · Computers in Human Behavior · 2015 · 53 citations

, , +7

Bridging Cultural Diversity through E-mail

Pnina Shachaf · Journal of Global Information Technology Management · 2005 · 53 citations · Full text

, , +17

1–5 of 14

Authors

33

  1. JM
    Jules M. Pieters

    University of Twente, Netherlands

    1 publications · 15 citations

    1

    h-index

  2. HV
    Hans van der Meij

    University of Twente, Netherlands

    1 publications · 15 citations

    1

    h-index

  3. MA
    Manuel A. Pérez-Quiñones

    Virginia Tech, United States

    1 publications · 12 citations

    1

    h-index

  4. AK
    Anna K. Turnage

    University of Pennsylvania, United States

    1 publications · 133 citations

    1

    h-index

  5. CM
    Camilla M. Holmvall

    Saint Mary's University, Canada

    1 publications · 53 citations

    1

    h-index

1–5 of 33

Institutions

21

  1. Xerox (France)

    Saint-Denis, France

    1 h-index

    1 publications

    12 citations

  2. Syracuse University

    Syracuse, United States

    1 h-index

    1 publications

    387 citations

  3. University of Utah

    Salt Lake City, United States

    1 h-index

    1 publications

    13 citations

  4. University of Cambridge

    Cambridge, United Kingdom

    1 h-index

    2 publications

    54 citations

  5. The Open University

    Milton Keynes, United Kingdom

    1 h-index

    1 publications

    15 citations

  6. Ghent University

    Ghent, Belgium

    1 h-index

    2 publications

    54 citations

  7. ShanghaiTech University

    Shanghai, China

    1 h-index

    1 publications

    27 citations

  8. Loughborough University

    Loughborough, United Kingdom

    1 h-index

    1 publications

    10 citations

1–8 of 21

Venues

  1. Computers in Human Behavior

    3 publications · 205 citations

    3

    h-index

  2. Head & Neck

    1 publications · 13 citations

    1

    h-index

  3. Journal of Business Ethics

    1 publications · 27 citations

    1

    h-index

  4. 1

    h-index

  5. 1

    h-index

1–5