Camilla M. Holmvall

The development and validation of the Incivility from Customers Scale.

Nicole L. Wilson, Camilla M. Holmvall · Journal of Occupational Health Psychology · 2013 · 182 citations

Customer Satisfaction, Social Psychology, Consumer Research +22

What fair procedures say about me: Self-construals and reactions to procedural fairness

Camilla M. Holmvall, D. Ramona Bobocel · Organizational Behavior and Human Decision Processes · 2007 · 69 citations

Social Identity, Behavioral Decision Making, Fair Procedures +7

The influence of workload and civility of treatment on the perpetration of email incivility

Lori Francis, Camilla M. Holmvall, Laura E. O’Brien · Computers in Human Behavior · 2015 · 52 citations

Management, Email Incivility, Social Influence +3

The Joint Influence of Supervisor and Subordinate Emotional Intelligence on Leader–Member Exchange

Greg J. Sears, Camilla M. Holmvall · Journal of Business and Psychology · 2009 · 46 citations

Organizational Communication, Leader–member Exchange, Management +11

Predicting Customer Service Employees’ Job Satisfaction and Turnover Intentions: The Roles of Customer Interactional Injustice and Interdependent Self-Construal

Camilla M. Holmvall, Jasleen Sidhu · Social Justice Research · 2007 · 34 citations

Employee Involvement, Customer Satisfaction, Job Satisfaction +8