Concepedia

Customer Refund Tracking

Customer Refund Tracking is a systematic monitoring framework within post-transaction financial operations that uniquely identifies, records, and updates the status of refund requests from initiation to resolution, distinguishing itself through real-time visibility, auditability, and reconciliation capabilities across customer accounts and payment systems.

2

Publications

46

Citations

7

Authors

5

Institutions

Publications per year

2017–2026

1

Parents

Publications

2

1–2 of 2

Authors

7

  1. YL
    Yangchun Li

    EAE Business School, Spain

    1 publications · 18 citations

    1

    h-index

  2. DS
    Dan Suciu

    University of Washington, United States

    1 publications · 28 citations

    1

    h-index

  3. CF
    Changyuan Feng

    EAE Business School, Spain

    1 publications · 18 citations

    1

    h-index

  4. MB
    Magdalena Bałazińska

    University of Washington, United States

    1 publications · 28 citations

    1

    h-index

  5. DL
    David López-López

    Universitat Ramon Llull, Spain

    1 publications · 18 citations

    1

    h-index

1–5 of 7

Institutions

5

  1. Zhejiang University of Technology

    Hangzhou, China

    1 h-index

    1 publications

    18 citations

  2. University of Washington

    Seattle, United States

    1 h-index

    3 publications

    84 citations

  3. Universidad de Granada

    Granada, Spain

    1 h-index

    2 publications

    36 citations

  4. Universitat Ramon Llull

    Barcelona, Spain

    1 h-index

    1 publications

    18 citations

  5. EAE Business School

    Barcelona, Spain

    1 h-index

    1 publications

    18 citations

1–5 of 5

Venues

  1. Journal of Retailing and Consumer Services

    1 publications · 18 citations

    1

    h-index

  2. Proceedings of the VLDB Endowment

    PVLDB · 1 publications · 28 citations

    1

    h-index

1–2