Cross-category Usage Segmentation
Cross-Category Usage Segmentation is a usage-based segmentation method that classifies users or entities based on their behavioral patterns across multiple product or service categories, distinguishing itself from single-category approaches by capturing cross-domain usage synergies and heterogeneities.
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Felicity Zi-Xuan Ng, Hui-Yee Yap, Garry Wei‐Han Tan et al. · Journal of Retailing and Consumer Services · 2021 · 74 citations
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