Concepedia

Conversational User Experience

Conversational User Experience is a construct in human-computer interaction that refers to the holistic quality of a user’s interaction with a conversational interface, distinguished by its focus on the dynamic interplay of language, context, and dialogue flow in shaping user satisfaction, engagement, and perceived naturalness.

251

Publications

12.9K

Citations

763

Authors

289

Institutions

Publications per year

2017–2026

169

Variants

Conversational Ux

Parents

Publications

251

"Like Having a Really Bad PA"

Ewa Luger, Abigail Sellen · 2016 · 1.1K citations

, , +15

Bad News, Good News: Conversational Order in Everyday Talk and Clinical Settings

Frederic W. Platt · JAMA · 2003 · 466 citations

, , +10

Generative AI in Medicine and Healthcare: Promises, Opportunities and Challenges

Peng Zhang, Maged N. Kamel Boulos · Future Internet · 2023 · 378 citations · Full text

, , +14

On the Design of and Interaction with Conversational Agents: An Organizing and Assessing Review of Human-Computer Interaction Research

Stephan Diederich, Alfred Brendel, Stefan Morana et al. · Journal of the Association for Information Systems · 2022 · 293 citations · Full text

, , +13

Theoretical Importance of Contingency in Human-Computer Interaction

S. Shyam Sundar, Saraswathi Bellur, Jeeyun Oh et al. · Communication Research · 2014 · 284 citations · Full text

, , +15

1–5 of 251

Authors

763

  1. BR
    Benjamin R. Cowan

    University College Dublin, Ireland

    6 publications · 190 citations

    8

    h-index

  2. LC
    Leigh Clark

    University College Dublin, Ireland

    7 publications · 155 citations

    7

    h-index

  3. HC
    Heloísa Candello

    IBM Research - Brazil, Brazil

    6 publications · 123 citations

    6

    h-index

  4. KD
    Kerstin Denecke

    Bern University of Applied Sciences, Switzerland

    5 publications · 123 citations

    5

    h-index

  5. AF
    Asbjørn Følstad

    SINTEF, Norway

    4 publications · 442 citations

    4

    h-index

1–5 of 763

Institutions

289

  1. University College Dublin

    Dublin, Ireland

    11 h-index

    13 publications

    375 citations

  2. IBM Research - Brazil

    Rio de Janeiro, Brazil

    6 h-index

    11 publications

    278 citations

  3. University of Toronto

    Toronto, Canada

    6 h-index

    14 publications

    344 citations

  4. Eindhoven University of Technology

    Eindhoven, The Netherlands

    6 h-index

    11 publications

    495 citations

  5. University of Nottingham

    Nottingham, United Kingdom

    6 h-index

    11 publications

    330 citations

  6. Microsoft (United States)

    Redmond, United States

    5 h-index

    31 publications

    1.6K citations

  7. University of Illinois Urbana-Champaign

    Urbana, United States

    5 h-index

    9 publications

    172 citations

  8. University of Twente

    Enschede, The Netherlands

    5 h-index

    10 publications

    378 citations

1–8 of 289

Venues

  1. 8

    h-index

  2. arXiv (Cornell University)

    Repository · 4 publications · 97 citations

    4

    h-index

  3. Computers in Human Behavior

    3 publications · 294 citations

    3

    h-index

  4. Mesopotamian Journal of Computer Science

    3 publications · 77 citations

    3

    h-index

  5. Behaviour and Information Technology

    3 publications · 100 citations

    3

    h-index

1–5