Concepedia

Don Jyh-Fu Jeng

DJ

4

Publications

153

Citations

4

H-Index

2012

Active since

Affiliations

National Cheng Kung University(Current)

National Chengchi University

Don Jyh-Fu Jeng is an author at National Cheng Kung University specializing in customer satisfaction, business, and consumer research.

Top concepts

BusinessMarketingManagementCommunicationConsumer BehaviorConsumer ResearchCustomer SatisfactionArtsBiasCulture

Publications per year

2012–2020

4

Publications

4

Disruptive innovation and entrepreneurship in emerging economics

Steven Si, Shaker A. Zahra, Xiaobo Wu et al. · Journal of Engineering and Technology Management · 2020 · 79 citations

Entrepreneurial Innovation, Economics, Economic Development +4

Conceptualising consumers’ word-of-mouth behaviour intention: evidence from a university education services in Malaysia

Hsin Hsin Chang, Don Jyh-Fu Jeng, Mohamad Rizal Abdul Hamid · Service Business · 2012 · 31 citations

Marketing, Customer Satisfaction, Word-of-mouth Behaviour Intention +13

The role of ethnicity in domestic intercultural service encounters

Hamid Rizal, Don Jyh-Fu Jeng, Hsin Hsin Chang · Service Business · 2015 · 22 citations

Ethnicity, Culture, Multicultural Communication +11

The Importance of Attribution

My-Trinh Bui, Don Jyh-Fu Jeng, Chinho Lin · Cornell Hospitality Quarterly · 2014 · 21 citations

Customer Satisfaction, Favorable Attribution, Tourist Experience +24

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