Jagwinder Singh

Publications

209

Citations

H-Index

2009

Active since

Affiliations

Dr. B. R. Ambedkar National Institute of Technology Jalandhar(Current)

Jagwinder Singh is an author at Dr. B. R. Ambedkar National Institute of Technology Jalandhar specializing in business, consumer behavior, and management.

ORCID

Top concepts

BusinessMarketingManagementConsumer BehaviorCustomer SatisfactionConsumer ResearchService QualityHospitality MarketingRelationship MarketingMedia Marketing

Publications per year

2009–2023

Publications

A Link Between Attitudinal and Behavioral Loyalty of Service Customers

Shivani Saini, Jagwinder Singh · Business Perspectives and Research · 2020 · 50 citations

Marketing Analytics, Customer Satisfaction, Structured Questionnaire +19

Influencing the Intention to Adopt Anti-Littering Behavior: An Approach With Modified TPB Model

Jagwinder Singh, Ranjit Kaur · Social Marketing Quarterly · 2021 · 42 citations

Behavioral Aspect, Policy Analysis, Attitude Theory +21

Mobile Handset Buying Behavior of Different Age and Gender Groups

Jagwinder Singh, B.B. Goyal · International Journal of Business and Management · 2009 · 38 citations · Full text

Managing Consumer Loyalty through Acquisition, Retention and Experience Efforts: An Empirical Study on Service Consumers in India

Jagwinder Singh, Shivani Saini · Vision The Journal of Business Perspective · 2016 · 16 citations

Customer Experience, Customer Satisfaction, Consumer Research +17

Consumer confusion and its consequences in the e-hospitality marketplace: the mediating role of negative emotions

Anuradha Sharma, Jagwinder Singh, Gyan Prakash · Journal of Service Theory and Practice · 2023 · 16 citations

Customer Satisfaction, Response Behaviour, Behavioral Decision Making +23

Rows per page

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