Gillian A. Maxwell - Concepedia

Author

Gillian A. Maxwell

Glasgow Caledonian University

Also Known As

Gillian A Maxwell, Gillian A. Maxwell, Gillian Maxwell

Publications

1.1K

Citations

H-Index

Concepts

All Affiliations

Glasgow Caledonian University University of Stirling Edinburgh Napier University

About

Gillian A. Maxwell is an author at Glasgow Caledonian University specializing in management, education, and human resource management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	13	15	811
2	Business	11	13	572
3	Education	11	13	702
4	Social Sciences	1	1	37
5	Business Administration	1	1	54

Gillian A. Maxwell

Publications

979

Citations

H-Index

Page 1

	Year	Citations
13_2_30: Experiences, perceptions and expectations of retail employment for Generation Y Adelina Broadbridge, Gillian A. Maxwell, Susan M. Ogden Career Development International Multigenerational WorkforceEducationInitial Employment ExpectationsHuman Resource ManagementSelf-employment	2007	195
Generation Y's Career Expectations and Aspirations: Engagement in the Hospitality Industry Gillian A. Maxwell, Susan M. Ogden, Adelina Broadbridge Journal of Hospitality and Tourism Management Generation YCultureManagementHospitality MarketingCareer Development	2010	91
Edging towards managing diversity in practice Gillian A. Maxwell, S. Blair, Marilyn McDougall Employee Relations EducationOrganizational CultureDiverse LearnerHuman Resource ManagementOrganizational Behavior	2001	79
Line managers’ views on adopting human resource roles: the case of Hilton (UK) hotels Sandra Watson, Gillian A. Maxwell, Lois Farquharson Employee Relations Customer SatisfactionStrategic Human ResourcesInternational Human Resource ManagementEducationHospitality	2006	78
Organisational commitment: a study of managers in hotels Gillian A. Maxwell, Gordon Steele International Journal of Contemporary Hospitality Management Customer SatisfactionTourism ManagementHospitalityLarge HotelsHuman Resource Management	2003	72
Employers as stakeholders in postgraduate employability skills development Gillian A. Maxwell, Bernadette Scott, Dorothy Macfarlane, The International Journal of Management Education	2010	60
Customer Service in UK call centres: Gavin Brown, Gillian A. Maxwell Journal of Retailing and Consumer Services Customer SatisfactionService AssuranceCall Detail RecordCustomer Relationship ManagementCustomer Service	2002	55
Students' views of retail employment – key findings from Generation Ys Adelina Broadbridge, Gillian A. Maxwell, Susan M. Ogden International Journal of Retail & Distribution Management Vocational DevelopmentWork-integrated LearningEducationHuman Resource ManagementFuture Retail Employment	2007	54
Work – life balance Gillian A. Maxwell, Marilyn McDougall Public Management Review	2004	53
Minority report Gillian A. Maxwell Employee Relations CultureInclusive EducationIntersectionalityManagementAcademic Interest	2004	44

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