Concepedia

Gloria Ng

GN

Statistics

Publications

5

Citations

175

H-Index

5

Active since

2010

Affiliations

National University of Singapore(Current)

Karlstad University

Boston University

Gloria Ng is an author at National University of Singapore specializing in service design, customer satisfaction, and information systems.

Publications per year

2010–2023

5

Publications

5

Does service‐dominant design result in a better service system?

Bo Edvardsson, Gloria Ng, Choo Zhi Min et al. · Journal of service management · 2011 · 100 citations

Business, Information Systems, Service Design +13

Why is service‐dominant logic based service system better?

Bo Edvardsson, Gloria Ng, Zhi Min Choo et al. · International Journal of Quality and Service Sciences · 2013 · 24 citations

Business, Information Systems, Marketing +14

Coping with access barriers to non‐communicable disease medicines: qualitative patient interviews in eight counties in Kenya

Gloria Ng, Elizabeth R. Raskin, Veronika J. Wirtz et al. · BMC Health Services Research · 2021 · 22 citations · Full text

Public Health, Community Health, Health Sciences +17

Building smarter web applications with HTML5

Johan Harjono, Gloria Ng, Ding Kong et al. · 2010 · 19 citations

Computing, Computer Science, Information Technology +10

Youth Mental Health Crisis Response: A Multiple Methods Study to Map Resources and Identify Facilitators and Barriers to Service Access

Astraea Augsberger, Margaret D. Carroll, Riana C. Howard et al. · School Mental Health · 2023 · 10 citations

Medicine, Psychiatry, Adolescent Health +14

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