Concepedia

Özge Özgen

ÖÖ

Statistics

Publications

4

Citations

230

H-Index

4

Active since

2008

Affiliations

Dokuz Eylül University(Current)

Özge Özgen is an author at Dokuz Eylül University specializing in business, management, and marketing.

Top concepts

BusinessMarketingManagementConsumer ResearchBrand StrategyService QualityBrand DevelopmentMarketing ManagementCustomer SatisfactionArts

Publications per year

2008–2017

4

Publications

4

Integrating the Kano model, AHP and planning matrix

Gül Bayraktaroğlu, Özge Özgen · Library Management · 2008 · 87 citations

Customer Satisfaction, Services Management, Intelligent Systems +22

The impact of corporate social responsibility in food industry in product‐harm crises

Ioannis Assiouras, Özge Özgen, George Skourtis · British Food Journal · 2013 · 53 citations

Socially Responsible Product, Csr Importance, Consumer Uncertainty +29

Pre‐recovery and post‐recovery emotions in the service context: a preliminary study

Özge Özgen, Sümeyra KURT · Managing Service Quality · 2012 · 45 citations

Customer Satisfaction, Pre‐recovery Emotions, Affective Neuroscience +25

Willingness to punish and reward brands associated to a political ideology (BAPI)

Özge Özgen · Journal of Business Research · 2017 · 45 citations

Consumer Culture, Brand Equity, Management +11

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