Concepedia

Qian Ling

QL

Statistics

Publications

13

Citations

907

H-Index

13

Active since

2014

Affiliations

South China Normal University(Current)

Huaqiao University

Xiamen University

Qian Ling is an author at South China Normal University specializing in business, management, and organizational behavior.

Top concepts

BusinessManagementOrganizational BehaviorHospitality ManagementLeadershipHospitalityHuman ResourcesLeadership DevelopmentEducationOrganizational Psychology

Publications per year

2014–2022

13

Publications

13

The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels

Qian Ling, Meizhen Lin, Xiaoyi Wu · Tourism Management · 2015 · 217 citations

Employee Involvement, Hospitality Human Resources, Service Leadership +11

Servant Versus Authentic Leadership

Qian Ling, Fang Liu, Xiaoyi Wu · Cornell Hospitality Quarterly · 2016 · 163 citations

Authentic Leadership, Human Resource Management, Organizational Behavior +23

Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms

Meizhen Lin, Xiaoyi Wu, Qian Ling · Tourism Management · 2017 · 78 citations

Customer Satisfaction, Tourism Management, Service Quality +9

Is role stress always harmful? Differentiating role overload and role ambiguity in the challenge-hindrance stressors framework

Meizhen Lin, Qian Ling · Tourism Management · 2018 · 77 citations

Behavioral Sciences, Stress, Role Overload +13

How and when the effect of ethical leadership occurs? A multilevel analysis in the Chinese hospitality industry

Qianqian Qin, Biyan Wen, Qian Ling et al. · International Journal of Contemporary Hospitality Management · 2014 · 72 citations

Customer Satisfaction, Ethical Leadership Theory, Education +24

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