Charles L. Martin - Concepedia

Author

Charles L. Martin

Also Known As

C L MARTIN, C L Martin, C. L. Martin, CHARLES L. MARTIN, Charles L Martin, Charles L. Martin, Charles L. Martin Charles L. Martin, Charles L. Martin Jr, Charles L. Martin Jr., Charles Martin

132

Publications

3.8K

Citations

H-Index

206

Concepts

All Affiliations

Wichita State University University of Georgia Cleveland State University

About

Charles L. Martin is an author at Wichita State University specializing in management, marketing, and business.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	18	21	1.5K
2	Engineering	5	5	363
3	Education	4	4	64
4	Arts	2	2	104
5	Health Sciences	2	2	205

Charles L. Martin

Publications

3.5K

Citations

H-Index

Page 1

	Year	Citations
Compatibility Management: Customer‐to‐CustomerRelationships in Service Environments Charles L. Martin, Charles A. Pranter Journal of Services Marketing	1989	424
Consumer‐to‐Consumer Relationships: Satisfaction with Other Consumers' Public Behavior Charles L. Martin Journal of Consumer Affairs Customer SatisfactionConsumer StudyConsumer ResearchConsumer AttitudeCommunication	1996	235
Trading Places: Employees as Customers, Customers asEmployees Michael R. Bowers, Charles L. Martin, Alan Luker Journal of Services Marketing	1990	209
Relationship marketing: a high‐involvement product attribute approach Charles L. Martin Journal of Product & Brand Management Customer SatisfactionAffective AttachmentsConsumer ResearchBrand StrategyBrand Managers	1998	191
Marketing research, market orientation and customer relationship management: a framework and implications for service providers Rajshekhar G. Javalgi, Charles L. Martin, Robert B. Young Journal of Services Marketing Customer SatisfactionMarket OrientationInternational MarketingManagementHospitality Marketing	2006	161
Internationalization of services: identifying the building‐blocks for future research Rajshekhar G. Javalgi, Charles L. Martin Journal of Services Marketing International MarketingGuiding TemplateInternationalizationGlobal StudiesInternational Advertising	2007	142
The Integrated Sounding System: Description and Preliminary Observations from TOGA COARE David B. Parsons, Walter F. Dabberdt, Harold L. Cole, Bulletin of the American Meteorological Society Observational NetworksEnvironmental MonitoringEngineeringAtmospheric SoundingOceanography	1994	137
Use of nested polymerase chain reaction to identify feline herpesvirus in ocular tissue from clinically normal cats and cats with corneal sequestra or conjunctivitis Jean Stiles, Michelle McDermott, Deborah Bigsby, American Journal of Veterinary Research	1997	130
The export of e‐services in the age of technology transformation: challenges and implications for international service providers Rajshekhar G. Javalgi, Charles L. Martin, Patricia R. Todd Journal of Services Marketing E-servicesInternational MarketingTradeTechnology TransformationInternationalization	2004	118
Compatibility Management: Roles in Service Performers Charles A. Pranter, Charles L. Martin Journal of Services Marketing Service ProviderCustomer SatisfactionCustomer ExperienceServices ManagementConsumer Research	1991	111

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