Min Kyung Lee

Gracefully mitigating breakdowns in robotic services

Min Kyung Lee, Sara Kiesler, Jodi Forlizzi et al. · 2010 · 114 citations

Engineering, Socially Assistive Robot, Cognitive Robotics +20

Selectively targeting pain in the trigeminal system

Hyun Yeong Kim, Kihwan Kim, Hai Ying Li et al. · Pain · 2010 · 60 citations · Full text

Pain Medicine, Anesthetic Mechanism, Neuropathic Pain +17

U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation

Jung Young Lee, Kathleen L. McFadden, Min Kyung Lee et al. · International Journal of Production Economics · 2021 · 47 citations

Nursing, Lean Implementation, Six Sigma +9

Understanding Customer Value in Technology-Enabled Services: A Numerical Taxonomy Based on Usage and Utility

Min Kyung Lee, Rohit Verma, Aleda V. Roth · Service Science · 2015 · 23 citations

Customer Satisfaction, Intrinsic Customer Value, Service Quality +14

Parents' burdens of service for children with ASD – implications for service providers

Anu Helkkula, Alexander Buoye, Hye-Yoon Choi et al. · Journal of service management · 2020 · 15 citations · Full text

Family Medicine, Family Involvement, Disability +24