Concepedia

Jeffery A. Periatt

JA

Statistics

Publications

4

Citations

163

H-Index

4

Active since

2004

Affiliations

Auburn University at Montgomery(Current)

Jeffery A. Periatt is an author at Auburn University at Montgomery specializing in customer satisfaction, business, and management.

Top concepts

BusinessMarketingManagementCustomer SatisfactionLogisticsHuman ResourcesOrganizational BehaviorLearningTeachingEducation

Publications per year

2004–2007

4

Publications

4

The Selling Orientation–Customer Orientation (Soco) Scale: Cross-Validation of the Revised Version

Jeffery A. Periatt, Stephen A. LeMay, Subhra Chakrabarty · Journal of Personal Selling and Sales Management · 2004 · 88 citations

Selling Orientation–customer Orientation, Customer Satisfaction, Customer Experience +16

Using Personality Traits to Select Customer-Oriented Logistics Personnel

Jeffery A. Periatt, Subhra Chakrabarty, Stephen A. LeMay · Transportation Journal · 2007 · 40 citations

Customer Experience, Customer Satisfaction, Logistics Personnel +12

Using Personality Traits to Select Customer-Oriented Logistics Personnel

Jeffery A. Periatt, Subhra Chakrabarty, Stephen A. LeMay · Transportation Journal · 2007 · 19 citations

Customer Experience, Customer Satisfaction, Logistics Personnel +12

Evaluation and assessment of a library instruction component of an introduction to business course: a continuous process

Vaughan C. Judd, Betty J. Tims, Lucy Farrow et al. · Reference Services Review · 2004 · 16 citations

Education, Library Instruction Component, Instructional Models +17

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