Concepedia

Paul Mulligan

PM

Statistics

Publications

5

Citations

337

H-Index

5

Active since

1994

Affiliations

Babson College(Current)

Paul Mulligan is an author at Babson College specializing in management, business, and software design.

Top concepts

BusinessManagementSoftware DesignDesignFintechE-businessEngineeringFinancial ServicesProject ManagementSystems Engineering

Publications per year

1994–2002

5

Publications

5

Business Process Reengineering: Improving in New Strategic Directions

J. Robb Dixon, Peter Arnold, Janelle Heineke et al. · California Management Review · 1994 · 132 citations

Software Development Practice, New Strategic Trajectory, Business Intelligence +16

The impact of information technology on customer and supplier relationships in the financial services

Paul Mulligan, Steven R. Gordon · International Journal of Service Industry Management · 2002 · 86 citations

Customer Satisfaction, Business-to-business Research, Digital Marketing +22

Specification of a capability-based IT classification framework

Paul Mulligan · Information & Management · 2002 · 67 citations

Engineering, Information Technology Management, Advanced Information System +6

e-Finance: The Electronic Revolution

Paul Mulligan · Journal of Information Technology Case and Application Research · 2002 · 35 citations

Fintech, Digital Finance, Electronic Revolution +11

From issue-based planning to Hoshin: Different styles for different situations

Paul Mulligan, Ken Hatten, Jeff Miller · Long Range Planning · 1996 · 17 citations

Architectural Design, Industrial Design, Planning Support System +13

1–5 of 5