Concepedia

Sheryl F. Kline

SF

Statistics

Publications

31

Citations

1.5K

H-Index

21

Active since

1991

Affiliations

University of South Carolina(Current)

Purdue University West Lafayette

University of Delaware

James Madison University

College of Charleston

Sheryl F. Kline is an author at University of South Carolina specializing in management, hospitality management, and hotel management.

Publications per year

1991–2022

31

Publications

31

From satisfaction to delight: a model for the hotel industry

Edwin N. Torres, Sheryl F. Kline · International Journal of Contemporary Hospitality Management · 2006 · 257 citations

Management, Hospitality Management, Marketing +14

When east meets west: An exploratory study on Chinese outbound tourists’ travel expectations

Xiang Li, Chengting Lai, Rich Harrill et al. · Tourism Management · 2010 · 254 citations

Management, Tourism Management, Asian Studies +15

From customer satisfaction to customer delight

Edwin N. Torres, Sheryl F. Kline · International Journal of Contemporary Hospitality Management · 2013 · 204 citations · Full text

Management, Hospitality Management, Organizational Behavior +14

Exploring Bed & Breakfast Websites

Sheryl F. Kline, Alastair M. Morrison, Andrew St John · Journal of Travel & Tourism Marketing · 2004 · 63 citations

Business, Marketing, Marketing Management +17

The impact of manager training on employee turnover intentions

Kristin Malek, Sheryl F. Kline, Robin B. DiPietro · Journal of Hospitality and Tourism Insights · 2018 · 60 citations

Management, Hospitality Management, Organizational Behavior +14

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