Concepedia

Shaharuddin Tahir

ST

7

Publications

262

Citations

7

H-Index

2013

Active since

Affiliations

Northern University of Malaysia(Current)

Shaharuddin Tahir is an author at Northern University of Malaysia specializing in business, marketing, and management.

Top concepts

BusinessMarketingManagementTourismHospitality IndustryHospitality ManagementStrategic ManagementCustomer SatisfactionRelationship MarketingCustomer Relationship Management

Publications per year

2013–2021

7

Publications

7

Assessing the influence of customer relationship management (CRM) dimensions on organization performance

Abdul alem Mohammad, Basri bin Rashid, Shaharuddin Tahir · Journal of Hospitality and Tourism Technology · 2013 · 70 citations

Customer Satisfaction, Organizational Characteristic, Crm Organization +18

THE IMPACT OF PERCEIVED ENVIRONMENTAL RESPONSIBILITY ON TOURISTS’ INTENTION TO VISIT GREEN HOTEL: THE MEDIATING ROLE OF ATTITUDE

Ataul Karim Patwary, Hamimi Omar, Shaharuddin Tahir · GeoJournal of Tourism and Geosites · 2021 · 49 citations · Full text

Customer Satisfaction, Destination Marketing, Green Marketing +15

Assessing the mechanism of energy efficiency and energy poverty alleviation based on environmental regulation policy measures

Baijun Wu, Shaochen Liu, Jingwei Wang et al. · Environmental Science and Pollution Research · 2021 · 40 citations

Engineering, Energy Poverty, Energy Efficiency +12

Customer relationship management and hotel performance: the mediating influence of marketing capabilities—evidence from the Malaysian hotel industry

Abdulalem Mohammed, Basri B. Rashid, Shaharuddin Tahir · Information Technology & Tourism · 2017 · 39 citations

Relationship Marketing, Management, Hospitality Marketing +13

Customer Relationship Management (CRM) Technology and Organization Performance: Is Marketing Capability a Missing Link? An Empirical Study in the Malaysian Hotel Industry

Abdulalem Mohammed, Basri B. Rashid, Shaharuddin Tahir · Asian Social Science · 2014 · 35 citations · Full text

Customer Satisfaction, Organizational Characteristic, Organizational Behavior +21

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