Abdul alem Mohammad

Publications

Citations

H-Index

2013

Active since

Affiliations

Northern University of Malaysia(Current)

Abdul alem Mohammad is an author at Northern University of Malaysia specializing in customer relationship management, relationship marketing, and customer satisfaction.

Top concepts

BusinessMarketingManagementHospitalitySales ManagementStrategic ManagementCustomer SatisfactionHospitality ManagementPerformance ManagementRelationship Marketing

Publications per year

2013–2013

Publications

Assessing the influence of customer relationship management (CRM) dimensions on organization performance

Abdul alem Mohammad, Basri bin Rashid, Shaharuddin Tahir · Journal of Hospitality and Tourism Technology · 2013 · 70 citations

Customer Satisfaction, Organizational Characteristic, Crm Organization +18

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