Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation

Alex Koohang, Jeretta Horn Nord, Keng‐Boon Ooi, +17

Journal of Computer Information Systems

EngineeringMetaverseEducationSocietal ChallengeMetatheory +21

<scp>ChatGPT</scp>and consumers: Benefits, Pitfalls and Future Research Agenda

Justin Paul, Akiko Ueno, Charles Dennis

International Journal of Consumer Studies

Digital transformation: A multidisciplinary perspective and future research agenda

Justin Paul, Akiko Ueno, Charles Dennis, +13

International Journal of Consumer Studies

Digital BusinessDigital MarketingEmerging MediaMedia InnovationTechnology Change +15

Interactive effects of information exchange, relationship capital and environmental uncertainty on international joint venture (IJV) performance: An emerging markets perspective

Francis Kwok, Piyush Sharma, Sanjaya Singh Gaur, +1

International Business Review

Information ExchangeInternational ManagementMergers And AcquisitionsInternational Business StrategyEmerging Market +13

European quality management practices

Brian P. Mathews, Akiko Ueno, Tauno Kekäle, +3

International Journal of Quality & Reliability Management

Total Quality ManagementCustomer SatisfactionCultureQuality AssuranceEngineering +11

Emerging digital technologies and consumer decision-making in retail sector: Towards an integrative conceptual framework

Piyush Sharma, Akiko Ueno, Charles Dennis, +1

Computers in Human Behavior

Consumer Decision-makingCustomer SatisfactionOnline Customer BehaviorConsumer Decision MakingMobile Commerce +10

Self-service technology in supermarkets – Do frontline staff still matter?

Piyush Sharma, Akiko Ueno, Russel Kingshott

Journal of Retailing and Consumer Services

Self-service TechnologyManagementBusinessService InteractionSupply Chain Management +1

Mechanical stretch augments PDGF receptor β expression and protein tyrosine phosphorylation in pulmonary artery tissue and smooth muscle cells

Yoshiyuki Tanabe, Maki Saito, Akiko Ueno, +3

Molecular and Cellular Biochemistry

Which management practices are contributory to service quality?

Akiko Ueno

International Journal of Quality & Reliability Management

Total Quality ManagementCustomer SatisfactionWhich Management PracticesManagement PracticesService Quality +12

What are the fundamental features supporting service quality?

Akiko Ueno

Journal of Services Marketing

Total Quality ManagementCustomer SatisfactionFundamental FeaturesService QualityService Research +8