Concepedia

Lionel Thomas

LT

4

Publications

193

Citations

4

H-Index

2006

Active since

Affiliations

Purdue University West Lafayette(Current)

North Carolina Central University

Lionel Thomas is an author at Purdue University West Lafayette specializing in consumer behavior, customer satisfaction, and marketing.

Top concepts

MarketingConsumer BehaviorConsumer ResearchCustomer SatisfactionNutritionManagementFood ChoiceUser ExperienceInteractive MarketingHospitality Management

Publications per year

2006–2013

4

Publications

4

Assessing Customer Expectations of Information Provided On Restaurant Menus: A Confirmatory Factor Analysis Approach

Juline E. Mills, Lionel Thomas · Journal of Hospitality & Tourism Research · 2007 · 87 citations

Customer Experience, Customer Satisfaction, Nutrition +19

Consumer knowledge and expectations of restaurant menus and their governing legislation: a qualitative assessment

Lionel Thomas, Juline E. Mills · Journal of Foodservice · 2006 · 73 citations · Full text

Customer Satisfaction, Nutrition, Public Health Nutrition +25

Nutrition Knowledge of Rural Older Populations: Can Congregate Meal Site Participants Manage Their Own Diets?

Lionel Thomas, Barbara Almanza, Richard Ghiselli · Journal of Nutrition for the Elderly · 2010 · 17 citations

Justice for Consumers Complaining Online or Offline: Exploring Procedural, Distributive, and Interactional Justice, and the Issue of Anonymity

Kendra L. Harris, Lionel Thomas, Jacqueline Williams · The Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior · 2013 · 16 citations

Customer Satisfaction, Consumers Complaining Online, Online Commerce +19

Rows per page

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