Concepedia

Dong Cheng

DC

Statistics

Publications

6

Citations

126

H-Index

6

Active since

2006

Affiliations

Renmin University of China(Current)

Dong Cheng is an author at Renmin University of China specializing in business, management, and technology.

Top concepts

BusinessManagementTechnologyCustomer SatisfactionMarketingUser ExperienceTrustFintechConsumer ResearchStrategic Management

Publications per year

2006–2021

6

Publications

6

WeChat mobile-payment-based smart retail customer experience: an integrated framework

Yinglu Sun, Wei Xue, Subir Bandyopadhyay et al. · Information Technology and Management · 2021 · 38 citations · Full text

Customer Experience, Customer Satisfaction, Consumer Research +17

On Determinants of User Acceptance of Internet Banking: A Theoretical Framework and Empirical Study

Dong Cheng, Gang Liu, Cheng Qian · 2008 · 25 citations

Customer Satisfaction, Effort Expectancy, Consumer Research +19

Critical Factors for Successful Implementation of ERP in China

Dong Cheng, Fei-yan DENG, Hongtao Li · 2006 · 22 citations

Business Process Integration, Enterprise Business Transformation, Project Management +16

Adoption of Internet Banking: An Integrated Model

Dong Cheng, Liu Gang, Yuanfang Song et al. · 2008 · 21 citations

Trust Metric, Customer Satisfaction, Fintech +15

An Empirical Research on the Impact of CSFs on Adoption of ERP

Yuanfang Song, Jidong Han, Dong Cheng et al. · 2007 · 10 citations

Customer Satisfaction, Business Intelligence, Technology Adoption +16

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