DonHee Lee - Concepedia

Author

DonHee Lee

Also Known As

Don Hee Lee, Don-Hee Lee, DonHee Lee, DongWon Lee, Donhee Lee, EuiBeom Jeong, Hyunjoo Jun, Kwang-Jin Kwak, Seong No Yoon, The Korean Production And Operations Management Society

115

Publications

4.3K

Citations

H-Index

153

Concepts

All Affiliations

Inha University University of Nebraska–Lincoln Keimyung University Sogang University Edward Waters University

About

DonHee Lee is an author at Inha University specializing in management, business, and health services research.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	21	22	1.8K
2	Business	20	20	1.8K
3	Engineering	11	12	709
4	Education	5	5	548
5	Arts	1	1	11

DonHee Lee

Publications

3.1K

Citations

H-Index

Page 1

	Year	Citations
“Untact”: a new customer service strategy in the digital age Sang M. Lee, DonHee Lee Service Business Customer ExperienceCustomer SatisfactionDigital MarketingInteractive MarketingManagement	2019	384
Opportunities and challenges for contactless healthcare services in the post-COVID-19 Era Sang M. Lee, DonHee Lee Technological Forecasting and Social Change Contact TracingContactless Healthcare ServicesHealth PolicyConnected HealthCovid-19 Pandemic	2021	274
Supply chain innovation and organizational performance in the healthcare industry Sang M. Lee, DonHee Lee, Marc J. Schniederjans International Journal of Operations & Production Management Total Quality ManagementHealthcare LogisticsIndustrial OrganizationSupply Chain DisruptionSc Efficiency	2011	269
Healthcare wearable devices: an analysis of key factors for continuous use intention Sang M. Lee, DonHee Lee Service Business Wearable SystemTechnologyEngineeringAssistive TechnologyContinuous Use Intention	2020	200
The impact of high-performance work systems in the health-care industry: employee reactions, service quality, customer satisfaction, and customer loyalty Sang M. Lee, DonHee Lee, Chang‐Yuil Kang Service Industries Journal Total Quality ManagementCustomer SatisfactionEngineeringServices ManagementService Excellence	2011	175
The effect of organizational support on ERP implementation DonHee Lee, Sang M. Lee, David L. Olson, Industrial Management & Data Systems Innovation AdoptionEducationTechnology AdoptionHuman Resource ManagementOrganizational Behavior	2010	152
HEALTHQUAL: a multi-item scale for assessing healthcare service quality DonHee Lee Service Business Healthcare Service QualityHealthcare QualityPatient SatisfactionHealth PolicyPublic Health	2016	143
The quality management ecosystem for predictive maintenance in the Industry 4.0 era Sang M. Lee, DonHee Lee, Youn Sung Kim International Journal of Quality Innovation	2019	141
A model for designing healthcare service based on the patient experience DonHee Lee International Journal of Healthcare Management Customer SatisfactionServices ManagementHealthcare EngineeringHealth Care ManagementHealth System Engineering	2017	106
Artificial intelligence and robots in healthcare: What are the success factors for technology-based service encounters? Seong No Yoon, DonHee Lee International Journal of Healthcare Management Artificial IntelligenceService ProviderArtificial Intelligence RobotsEngineeringHuman-machine Interaction	2018	86

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