Sung-Hee “Sunny” Park

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Publications

166

Citations

H-Index

2009

Active since

Affiliations

Korea Advanced Institute of Science and Technology(Current)

Sung-Hee “Sunny” Park is an author at Korea Advanced Institute of Science and Technology specializing in information management, management, and customer satisfaction.

Top concepts

ManagementCustomer SatisfactionInformation ManagementBusinessMarketingTechnologyInformationReliabilityService QualitySocial Identity

Publications per year

2009–2011

Publications

Understanding the consequences of information systems service quality on IS service reuse

William J. Kettinger, Sung-Hee “Sunny” Park, Jeffery S. Smith · Information & Management · 2009 · 117 citations

Software Maintenance, Customer Satisfaction, Reliability +10

Group-level effects of facilitating conditions on individual acceptance of information systems

Sung-Hee “Sunny” Park, Lorraine Lee, Mun Yong Yi · Information Technology and Management · 2011 · 49 citations

Customer Satisfaction, Behavioral Decision Making, Information Systems +17

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