Concepedia

Prabha Ramseook‐Munhurrun

PR

Statistics

Publications

16

Citations

884

H-Index

15

Active since

2009

Affiliations

University of Technology, Mauritius(Current)

Prabha Ramseook‐Munhurrun is an author at University of Technology, Mauritius specializing in business, customer satisfaction, and management.

Top concepts

BusinessCustomer SatisfactionMarketingManagementService QualityQuality SystemsCustomer ServiceService ManagementHospitality IndustryHospitality Marketing

Publications per year

2009–2023

16

Publications

16

Examining the Structural Relationships of Destination Image, Perceived Value, Tourist Satisfaction and Loyalty: Case of Mauritius

Prabha Ramseook‐Munhurrun, Vanessa Seebaluck, Perunjodi Naidoo · Procedia - Social and Behavioral Sciences · 2015 · 287 citations · Full text

SERVICE QUALITY IN THE PUBLIC SERVICE

Prabha Ramseook‐Munhurrun · SSRN Electronic Journal · 2010 · 148 citations · Full text

Total Quality Management, Customer Satisfaction, Engineering +18

Investigating the Motivation of Baby Boomers for Adventure Tourism

Perunjodi Naidoo, Prabha Ramseook‐Munhurrun, N.V. Seebaluck et al. · Procedia - Social and Behavioral Sciences · 2015 · 66 citations · Full text

A proposed model for measuring service quality in secondary education

Prabha Ramseook‐Munhurrun, Perunjodi Naidoo, Pushpa Nundlall · International Journal of Quality and Service Sciences · 2010 · 58 citations

Total Quality Management, Customer Satisfaction, Services Management +16

Employee perceptions of service quality in a call centre

Prabha Ramseook‐Munhurrun, Perunjodi Naidoo, Soolakshna Desai Lukea-Bhiwajee · Managing Service Quality · 2009 · 53 citations

Customer Satisfaction, Services Management, Behavioural Intentions +16

1–5 of 16