Concepedia

Fateme Ghadami

FG

Statistics

Publications

1

Citations

95

H-Index

1

Active since

2018

Affiliations

HEC Montréal(Current)

Fateme Ghadami is an author at HEC Montréal specializing in reputation management, customer satisfaction, and whistleblowing.

Top concepts

Publications per year

2018–2018

1

Publications

1

How can firms stop customer revenge? The effects of direct and indirect revenge on post-complaint responses

Yany Grégoire, Fateme Ghadami, Sandra Laporte et al. · Journal of the Academy of Marketing Science · 2018 · 95 citations

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